Introduction

Welcome to SynthAlly Inc, we are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our AI-powered supply chain solution.

Information we collect

• User Information: When you sign up for our service, we may collect personal information such as your name, email address, company name, and contact details.
• Business Documents: Our product may collect and store business documents you upload, including but not limited to purchase orders (POs), invoices, receipts, and other supply chain-related documents.
• AI Data: To provide AI-powered features, our system reads and processes emails, social channels, and other communication channels for the purpose of extracting supply chain-related information, such as orders, requests for quotation (RFQs), and purchase orders (POs).
• Usage Data: We may collect data on how you use our product, such as feature usage, time spent on the platform, and interactions with AI-generated recommendations.

How we use your Information

• We use the collected data to improve our AI-powered supply chain ERP solution for your specific business needs.
• To extract and process supply chain-related data from emails, social channels, and other communication sources.
• To offer personalized experiences, including AI-generated recommendations and insights.
• To communicate with you, respond to inquiries, and provide customer support.
• To meet legal and regulatory requirements.

Data sharing and Disclosure

We do not share your personal or business data with third parties, except in the following circumstances:

• We use the collected data to improve our AI-powered supply chain ERP solution for your specific business needs.
• To extract and process supply chain-related data from emails, social channels, and other communication sources.
• To offer personalized experiences, including AI-generated recommendations and insights.
• To communicate with you, respond to inquiries, and provide customer support.
• To meet legal and regulatory requirements.

Third Party Privacy

Our product may integrate with third-party services or platforms. Your use of such third-party services is subject to their respective privacy policies. We are not responsible for the privacy practices of these third parties.

Cookies and Web Beacons

We use cookies and web beacons to collect and store information about your usage of our product. This helps us understand user behavior, improve user experience, and tailor content to your preferences. You can manage cookie preferences through your browser settings.

Log Files

Our system collects log files that include IP addresses, browser types, referring pages, operating systems, and timestamps. These logs are used for system administration, analyzing trends, and troubleshooting issues.

Data Security

We employ industry-standard security measures to protect your data. However, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe your interaction with us is no longer secure, please notify us immediately.

Your Choice and Rights

We may update this Privacy Policy to reflect changes in our practices and services. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

Changes in Privacy Policy

We may update this Privacy Policy to reflect changes in our practices and services. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at hello@synthally.com